Check account and wallet conditions
Our Terms & Conditions form the agreement between you and us when you create or use an account. They cover accurate registration details, phone verification before account access, permitted use, account closure, wallet records and the steps we follow when a transaction needs checking. DANA, OVO,
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GoPay, QRIS, bank transfer and virtual account references describe payment routes that may appear under the applicable conditions; they do not change the agreement. We may ask you to confirm account details before processing an account request or resolving a balance question. Access depends on local
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law, and we apply the version shown on the site at the time you use the relevant service. If wording changes, we publish the updated policy with its effective date. For a practical example, an account opened from Makassar remains subject to the same policy wording
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as one opened elsewhere in Indonesia, where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.